Returns & Exchanges
At MIA Shoes, we want you to love every step you take in our footwear. If you are not completely satisfied with your purchase, you may return or exchange your unworn items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Shoes
Place the unworn shoes in their original branded shoebox and secure them inside a sturdy shipping carton to prevent damage during transit.
Attach Shipping Label
Download and print the prepaid shipping label provided by our portal, then affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange once the inspection is complete.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing